
Q1¡§Can I see the actual vehicle?
Detailed photographs and product specifications are provided on the detail window for each used vehicle, and a specific grading evaluation is carried out on all vehicles. We also provide sample photographs for each grading to provide information about the current condition of the vehicle.
Please contact us if you need more information about any vehicle.
Q2: How do I submit the online request form?
Click Buy Now! button at the bottom of the form to submit your order.
Q3: How long can this vehicle be used?
How long you can use a vehicle will depend on the condition of the vehicle, the place you use it, and how you maintain it. Please feel free to ask us any questions you have concerning the vehicle.
Q4: What documents will be sent after ordering a vehicle.
1. B/L (Bill of Lading)
2. Export Certification
3. Invoice
If other documents are required by your local customs please request them in advance.

Q1: How much is the total price?
You can check the total price on the vehicle's "Detailed Information" page. Click "Check Total Price".
Q2: How much is the shipping fee to my country?
Shipping costs are provided in the following PDF:
Check your freight (PDF).
Q3: Can I reserve vehicles in advance?
You can make a request for vehicles not currently in stock, but you cannot reserve vehicles that is currently available because payment must be completed within a specific period.

Q1: What payment methods are available?
Bank transfer is available for your payment. Please contact us if you wish to pay by another method.
Our Bank Account Details:
Bank of Tokyo-Mitsubishi UFJ
Branch: OODENMACHO
Account type: Ordinary.
Account number: 0949232
Q2: When is the payment due?
Please make your payment within three business days of the day of your order. We can only reserve your vehicle during that time. If we can¡Çt confirm your payment within that time, we will regard the order as being cancelled.

Q1: When can I expect my used vehicle to arrive?
Vehicle arrival date depends on the shipping schedule for your country. We can usually inform you of the shipping schedule within 2weeks of payment.
Q2: How can I register my vehicle?
Registration requirements are different for each country. Please contact to your local authority to find out how.
Q3: How can I pick up my vehicle?
Please check the B/L (bill of lading) sent to you upon completion of payment in order to find out where you should contact regarding picking up your used vehicle.

Q1: How do I make contract?
Click here for detail.
Q2: Trading Terminology
Q:¡¡What is 'FOB JAPAN'?
A. FOB JAPAN = Free On Board JAPAN
Trading terminology requiring the seller to deliver goods on board a vessel designated by the buyer. The seller fulfills his obligations to deliver when the goods have passed over the ship's rail. When used in this context, the word "free" means the seller has an obligation to deliver goods to a named place for transfer to a carrier.
Q:¡¡What is 'C&F'?
A. C&F=Cost & Freight
A trade term standing for CIF expenses, not including Marine Insurance.
Q:¡¡What is 'CIF'?
A. CIF=Cost Insurance Freight
A trade term requiring the seller to arrange the carrier and the shipping of goods by sea to the port of destination, and to provide the buyer with the documents necessary to obtain the goods.
Q3: What is your claims policy?
Click here to read our claims policy.
Q4: What information is available concerning the current condition of the used vehicle?
We use a comprehensive G-Trading Grading System to carefully evaluate the vehicles condition. Click here for more details.
Q5: What is your cancellation policy?
Click here to read our cancellation policy.
Q6: How can I contact you?
Email us at info1@g-tr.com or click here for our company details.
Q7: Request your vehicle.
Click here for details.
Q8: Is it possible to buy in bulk?
Please contact our overseas department.
Tel: +81 45-232-8861.
Q9: Do you offer shipping insurance?
There are 2 types of insurance plans we can offer. Click here for details.